Dutch Customer Service Associate - Remote

Overview

Mercier Consultancy is thrilled to offer a position for a Dutch Customer Service Associate to join our remote team across Greece! As a vital part of our customer support department, you will assist our Dutch-speaking customers by answering inquiries, resolving issues, and providing an exceptional service experience. If you are passionate about helping customers and are looking for the flexibility of remote work, we want to hear from you!

In Short

• Deliver exceptional customer service in Dutch through various communication channels.
• Provide accurate information regarding products and services.
• Assist with customer inquiries and resolve issues to ensure satisfaction.
• Document customer interactions for service quality improvement.
• Collaborate with team members to enhance customer experience.
• Stay updated on company offerings and policies.
• Participate in training sessions to improve product knowledge.

Requirements

• Fluency in Dutch.
• Strong communication skills.
• Ability to resolve customer issues effectively.
• Experience in customer service preferred.
• Team player with a collaborative mindset.
• Willingness to learn and improve.

Benefits

• Remote work flexibility.
• Opportunity to work in a dynamic team.
• Training and development opportunities.
• Supportive work environment.