Account Manager (Financial Service) - Remote

Overview

The Account Manager will assist clients in setting up applications, provide consultancy on consumer finance products, and support clients with problem-solving and data updates.

In Short

• Assist clients in setting up applications according to their requirements.
• Provide consultancy on best practices for consumer finance products.
• Support clients with problem-solving and data updates.
• Gather client requirements and implement systems.
• Report client needs and problems to management.
• Work with the implementation team on client projects.
• Collaborate with engineering and customer success teams.
• Use persuasion skills to influence clients.
• Maintain customer contact records.
• Foster good relationships with existing clients.

Requirements

• Business/Management background with startup experience preferred.
• Experience in client-facing roles.
• 2-3 years of experience in sales or marketing is a plus.
• Excellent written and verbal communication skills.
• Comfortable speaking to mid-level and senior executives.
• Strong organizational and interpersonal skills.
• Analytical and detail-oriented.
• Proficient with productivity and presentation tools.
• Positive attitude and hunger for feedback.
• Experience selling to HR Manager, CEO, or Finance Manager is a plus.

Benefits

• Competitive salary + daily allowance.
• Premium private health insurance.
• Early access to salary + flex installment via Mekari Flex.
• Allowance for sports activities and glasses/contact lenses.
• Flexible working hours and remote work culture.
• Annual and unpaid leaves from day 1 + unlimited sick leave.
• Notebook Ownership Program.
• Strategic office location accessible by MRT.
• Friendly and dynamic work environment.
• Opportunity to grow with Indonesia's no. 1 SaaS company.