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Case Completion Coordinator - Remote

Posted 3 days ago
Customer Service
Full Time
Worldwide

Overview

The Case Completion Coordinator at MRIoA is responsible for managing the review process, ensuring compliance with standards, and communicating effectively with clients and reviewers.

In Short

  • Finalize case review processes and issue notifications.
  • Serve as a liaison with clients and reviewers.
  • Evaluate reviewer opinions for compliance.
  • Follow up on compliance standards.
  • Research client inquiries regarding review processes.
  • Support Quality Management initiatives.
  • Participate in company meetings and committees.
  • Maintain flexibility to meet client needs.
  • Adhere to company policies and procedures.
  • Complete additional duties as assigned.

Requirements

  • Ability to manage multiple priorities under pressure.
  • High competency in MS Word and ten key.
  • Strong detail orientation and organizational skills.
  • Excellent oral and written communication abilities.
  • Customer service and training skills.
  • Knowledge of basic anatomy and medical terminology.
  • Ability to work independently with minimal supervision.
  • Experience in similar operations preferred.
  • Bachelor's degree in business or healthcare preferred.
  • High school diploma required.

Benefits

  • Competitive compensation package.
  • Healthcare, vision, and dental insurance.
  • Generous 401k match.
  • Paid vacation and personal time.
  • Growth and training opportunities.
  • Team atmosphere with events and prizes.
Medical Review Institute of America logo

Medical Review Institute of America

The Medical Review Institute of America (MRIoA), established in 1983, is a leading provider of technology-enabled utilization management and clinical medical review solutions. Renowned for its commitment to excellence and continuous improvement, MRIoA values its employees as integral to its success, fostering a collaborative and supportive work environment. The company offers competitive compensation, comprehensive benefits, and opportunities for professional growth, emphasizing a culture of teamwork and engagement.

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