Senior IT Service Engineer - Remote

Overview

The medavis GmH optimizes workflows in over 950 radiological practices and clinics worldwide. Experience how innovative technology promotes health within the medavis team!

In Short

• Qualified support and consulting for our customers (clinics, practices) in 1st, 2nd, and 3rd level support
• Evaluation of customer and user requirements and development of customer-oriented solutions for applications and interfaces
• Implementation of applications for system integration and communication in the context of a radiological information system
• Independent realization of customer projects, such as installation, configuration, testing, and documentation
• Configuration and adjustments of interfaces to hospital information systems (KIS) or other external systems via remote maintenance
• Communication with customers, external system manufacturers, and the development department
• Processing customer inquiries within the user support for interfaces

Requirements

• You have support experience from a comparable IT or medical environment
• You have a strong technical affinity and the ability to quickly and confidently familiarize yourself with more complex software and hardware topics
• You enjoy customer contact and like to work in a team
• You have good English language skills, both spoken and written
• You have very good German language skills, comparable to C1 level

Benefits

• An inclusive work environment is a central part of our corporate culture. At medavis, the individual skills, experiences, and perspectives of our employees are at the forefront – regardless of gender, origin, disability, worldview, sexual orientation, or age.