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Technical Program Manager - Product & Engineering Operations - Remote

Posted 2 days ago
Project Management
Full Time
UK

Overview

Join Masabi as a Senior Technical Program Manager, a pivotal leadership role driving operational excellence across our Product and Engineering organisations.

In Short

  • Drive alignment, planning, and operational execution with Product and Engineering leadership.
  • Ensure transparency and efficient collaboration across all stages of product and platform delivery.
  • Lead annual, quarterly, and continuous planning processes.
  • Support estimation and prioritization frameworks for confident decision-making.
  • Drive transition from Target Process to Jira and support rollout of Jellyfish and Salesforce integrations.
  • Own end-to-end portfolio planning from discovery through to delivery.
  • Develop dashboards and reporting for visibility of delivery velocity, value, and capacity.
  • Facilitate retrospectives and team-driven improvements.
  • Champion a culture of learning and shared ownership of progress.
  • Work in a hybrid or remote model for candidates based in the UK.

Requirements

  • Experience working across Product and Engineering teams in B2B SaaS environments.
  • Led operational programs including planning, tooling, delivery execution, and continuous improvement.
  • Confident with systems and tools like Jira, Salesforce, and Jellyfish.
  • Organized, detail-oriented, and proactive.
  • Effective communication skills across different audiences.
  • Mindset of care and accountability for work and outcomes.

Benefits

  • 25 days of holiday plus the option to buy another 5 days pro-rated.
  • Private Healthcare via AXA, including pre-existing conditions and mental health.
  • Life Insurance.
  • Menopause support.
  • Choice of workstation.
  • Ability to work for up to 3 months per year from any country in the world.
  • Pension scheme.
  • Training allowance of up to £1000 per year.
  • £200 annual allowance for home office needs.
  • Enhanced family leave pay.
Masabi logo

Masabi

Masabi is at the forefront of the fare payment revolution, providing innovative fare collection platforms that enable millions of riders worldwide to purchase and present tickets for public transport seamlessly. Their Justride platform is utilized in over 250 locations globally, including major cities, and features an industry-first mobile ticketing SDK. Masabi collaborates with significant players in the transport sector, such as Uber and Moovit, to enhance the travel experience. The company values the journeys of its employees, fostering a culture of innovation and support, and is committed to improving accessibility and fairness in fare collection for everyone.

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