Microsoft Desktop Engineer - Remote

Overview

We are looking for an experienced Microsoft Desktop Engineer to join our growing IT team that has the ability to take ownership of our entire desktop environment and local application suite. This key role will be responsible for managing and maintaining our entire desktop and laptop infrastructure with the goal of keeping the environment stable, secure and high performing.

In Short

• MECM Administration: Manage and maintain MECM infrastructure, including deployment, configuration, and troubleshooting.
• Modern Workplace: Assists with Microsoft Modern Workplace solutions, including Intune and Microsoft 365.
• Desktop Management: Oversee the deployment, configuration, and maintenance of Windows desktops and laptops.
• Software Deployment: Plan, test, and deploy software updates, patches, and applications using MECM.
• Security Compliance: Ensure all desktop systems comply with security policies and standards.
• Technical Support: Provide advanced technical support for desktop-related issues.
• Automation: Develop and implement automation scripts to streamline desktop management tasks.
• Documentation: Maintain comprehensive documentation of desktop configurations, processes, and procedures.
• Collaboration: Work closely with other IT teams to ensure seamless integration and operation of desktop systems.
• Peripheral Management: Manage printers, scanners, and other office devices.

Requirements

• Minimum of 5 years of experience in desktop engineering, with at least 3 years specializing in MECM.
• Minimum 3 years of experience working with Office 365.
• Basic understanding of DNS, DHCP, VPNs, firewalls, and LAN/WAN troubleshooting.
• Minimum 2 years of peripheral management experience.
• Effective communication and interpersonal skills.
• Strong analytical and problem-solving skills.
• Ability to multitask and bring assigned tasks to completion under little supervision.

Benefits

• Mentor and train junior desktop engineers and support staff.
• Experience with virtualization technologies and cloud services.