Bilingual (Spanish) Part-Time Teller - Remote

Overview

This position specializes in enhancing the customer experience through digital engagement and efficient transactional processing in a banking environment.

In Short

• Provide exceptional customer service and support in a bank branch.
• Process various financial transactions accurately and efficiently.
• Engage with customers to identify and meet their needs.
• Educate customers on digital banking solutions.
• Maintain compliance with bank policies and regulations.
• Handle escalated customer issues until resolution.
• Participate in lobby management and customer interactions.
• Complete operational tasks related to branch activities.
• Support a culture of belonging and brand reflection.
• Adhere to internal control standards and audit requirements.

Requirements

• High school diploma or equivalent with customer service experience.
• Bilingual in English and Spanish.
• Strong verbal and interpersonal communication skills.
• Proficient with technology and data entry.
• Ability to manage time effectively and prioritize tasks.
• Empathy and customer-centric approach.
• Flexibility and adaptability in a dynamic environment.
• Critical thinking and problem-solving abilities.
• Ability to stand for long periods and lift light to heavy objects.
• Ability to interact with customers face-to-face.

Benefits

• Competitive pay based on experience and skills.
• Comprehensive benefits package including medical and retirement.
• Forty hours of paid volunteer time each year.
• Commitment to employee development and growth.
• Supportive work environment reflecting core values.