Compliance & Customer Management Officer - Remote

Overview

MACOhair, a dynamically growing company specializing in hair products and services, is seeking a Compliance & Customer Management Officer to strengthen its team. If you have experience in managing legal issues, customer service, and compliance with corporate standards, this position is for you.

In Short

• Manage customer complaints, assess and resolve issues for better service experience
• Oversee compliance with legal and corporate policies regarding customers, suppliers, and staff
• Collaborate with suppliers and manage potential issues
• Monitor staff compliance with company procedures and standards
• Develop policies for corporate governance, customer and supplier relations
• Work with external legal advisors to resolve legal issues

Requirements

• Experience in customer service and compliance management
• Knowledge of legal issues related to business operations
• Strong communication and problem-solving skills
• Ability to work collaboratively with various stakeholders
• Experience in policy development and implementation

Benefits

• Competitive salary
• Opportunity to work in a growing company
• Professional development opportunities
• Dynamic work environment