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Digital Campaign Manager - Collections - Remote

Posted 23 weeks ago
Marketing
Full Time
Worldwide

Overview

We are looking for a data-driven Digital Campaign Manager to join our team at M-KOPA. You will develop and execute digital campaigns focused on improving loan repayment rates and optimizing collection strategies. Working with cross-functional teams, you'll drive impactful campaigns that enhance our collections effectiveness while maintaining positive customer relationships.

In Short

  • Developing and executing collections campaigns.
  • Conducting A/B testing.
  • Collaborate with analysts to track and analyze campaign performance.
  • Optimizing collection journeys.
  • Collaborating cross-functionally with various teams.

Requirements

  • 3+ years experience in developing and executing digital campaigns.
  • Experience with collections management systems.
  • Proficiency in A/B testing and campaign optimization techniques.
  • Strong analytical skills.
  • Excellent communication and stakeholder management skills.
  • Ability to balance collection effectiveness with customer experience.
  • Experience working with diverse teams across multiple countries.

Benefits

  • Diverse development programs.
  • Coaching partnerships.
  • On-the-job training.
  • Family-friendly policies.
  • Prioritize well-being and embrace flexibility.
M Kopa logo

M Kopa

M-KOPA is a pioneering company dedicated to building transformative lifetime financial partnerships with its customers, primarily focusing on providing accessible credit solutions to the unbanked population across Africa. Recognized as one of Africa's fastest-growing companies by the Financial Times and included in the TIME100 Most Influential Companies, M-KOPA has successfully served over 5 million customers, unlocking $1.5 billion in cumulative credit. The company fosters a low-ego environment that values diversity, innovation, and collaboration, empowering its employees to take ownership of their careers through various development programs and a commitment to well-being and flexibility.

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