Digital Campaign Manager - Collections - Remote

Overview

We are looking for a data-driven Digital Campaign Manager to join our team at M-KOPA. You will develop and execute digital campaigns focused on improving loan repayment rates and optimizing collection strategies. Working with cross-functional teams, you'll drive impactful campaigns that enhance our collections effectiveness while maintaining positive customer relationships.

In Short

• Developing and executing collections campaigns.
• Conducting A/B testing.
• Collaborate with analysts to track and analyze campaign performance.
• Optimizing collection journeys.
• Collaborating cross-functionally with various teams.

Requirements

• 3+ years experience in developing and executing digital campaigns.
• Experience with collections management systems.
• Proficiency in A/B testing and campaign optimization techniques.
• Strong analytical skills.
• Excellent communication and stakeholder management skills.
• Ability to balance collection effectiveness with customer experience.
• Experience working with diverse teams across multiple countries.

Benefits

• Diverse development programs.
• Coaching partnerships.
• On-the-job training.
• Family-friendly policies.
• Prioritize well-being and embrace flexibility.