Mobile Service Technician - Remote

Overview

Luther Family Ford is searching for a light duty vehicle technician to join our Service Department as a Mobile Service Technician responsible for performing Ford Recalls and light duty vehicle service repairs remotely at the guests' preferred place of business.

In Short

• Perform vehicle repairs and maintenance services at customer locations.
• Provide excellent customer service and support.
• Order parts for field repairs.
• Test drive vehicles to confirm repairs.
• Maintain parts inventory and tool organization.
• Work independently without supervision.
• Communicate effectively with customers and team members.
• Complete written reports on mechanical work performed.
• Possess a clean driving record and pass a background check.
• Receive training and support from Luther Family Ford.

Requirements

• Mechanical experience in the automotive industry preferred.
• Commitment to customer service philosophy.
• Positive attitude and willingness to learn.
• Strong organizational and time management skills.
• Good communication skills via email, text, and phone.
• Ability to work independently.
• Familiarity with computer programs and internet browsers.
• Ability to describe mechanical work in reports.
• Attention to detail and efficiency.
• Reliable attendance and punctuality.

Benefits

• Medical, Dental & Vision coverage.
• Short-Term & Long-Term Disability benefits.
• 401k with Match.
• HSA/Flexible Spending options.
• Life Insurance coverage.
• Paid Vacation.
• Employee Discounted Pricing.
• Paid Training opportunities.