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Mobile Service Technician - Remote

Posted Yesterday
Customer Service
Full Time
USA

Overview

Luther Family Ford is searching for a light duty vehicle technician to join our Service Department as a Mobile Service Technician responsible for performing Ford Recalls and light duty vehicle service repairs remotely at the guests' preferred place of business.

In Short

  • Perform vehicle repairs and maintenance services at customer locations.
  • Provide excellent customer service and support.
  • Order parts for field repairs.
  • Test drive vehicles to confirm repairs.
  • Maintain parts inventory and tool organization.
  • Work independently without supervision.
  • Communicate effectively with customers and team members.
  • Complete written reports on mechanical work performed.
  • Possess a clean driving record and pass a background check.
  • Receive training and support from Luther Family Ford.

Requirements

  • Mechanical experience in the automotive industry preferred.
  • Commitment to customer service philosophy.
  • Positive attitude and willingness to learn.
  • Strong organizational and time management skills.
  • Good communication skills via email, text, and phone.
  • Ability to work independently.
  • Familiarity with computer programs and internet browsers.
  • Ability to describe mechanical work in reports.
  • Attention to detail and efficiency.
  • Reliable attendance and punctuality.

Benefits

  • Medical, Dental & Vision coverage.
  • Short-Term & Long-Term Disability benefits.
  • 401k with Match.
  • HSA/Flexible Spending options.
  • Life Insurance coverage.
  • Paid Vacation.
  • Employee Discounted Pricing.
  • Paid Training opportunities.
Luther Family Ford logo

Luther Family Ford

Luther Family Ford is a part of the Luther Automotive Group, which has been serving customers for over 60 years. With a commitment to family values and exceptional customer service, Luther Family Ford operates within a network of over thirty dealerships and multiple collision and glass centers. The company prides itself on its rapid growth and dynamic work environment, making it an excellent place for individuals seeking a rewarding career. Luther Family Ford values its team members and emphasizes the importance of each employee in contributing to the overall success of the organization.

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