Mortgage Case Manager - Remote

Overview

Help us build a smarter, faster mortgage experience — from the ground up.

In Short

• Transforming how people get mortgages with next-gen technology.
• Play a vital role in helping customers secure the right mortgage product.
• Review and verify mortgage applications at the processing stage.
• Create a complete list of documentation needed for clients.
• Liaise with clients to ensure they understand lender requirements.
• Manage client correspondence and incoming documentation.
• Organise and track your own case pipeline and daily workflow.
• Drive conversion from processing to funded cases.
• Work with solicitors to ensure efficient completion.
• Create a consistently brilliant customer experience.

Requirements

• Previous experience in the first charge mortgage industry.
• Highly organised and confident managing multiple cases.
• Clear and professional communication skills.
• Proactive and collaborative working style.
• Comfortable using tech tools to streamline workflows.
• Desire to contribute to a better mortgage process.

Benefits

• Salary reflecting experience and impact.
• Monthly commission with uncapped potential.
• 29 days holiday, increasing with tenure.
• Work from anywhere in the UK.
• Access to discounts via Perkbox.
• Company pension via True Potential Investor.
• BUPA health cover.