Sales Support Employee (m/f/d) - Remote

Overview

We are looking for a dedicated Sales Support Employee (m/f/d) to join our team in Lahr. If you are passionate about excellent customer service and have organizational talent, we want to hear from you!

In Short

• Act as the first point of contact for customers in the jewelry and watch industry via phone and email.
• Process customer orders from quotation to invoicing.
• Support the field sales team by coordinating and forwarding relevant information.
• Handle organizational tasks and projects for management.
• Work independently and maintain an overview even in stressful situations.
• Enjoy teamwork and communication with customers and colleagues.
• Utilize MS Office applications confidently.

Requirements

• Completed commercial training.
• Ideally, experience in sales support or similar positions.
• Knowledge in the watch and jewelry industry is desirable but not mandatory.
• Ability to work independently and maintain composure under pressure.
• Enjoy teamwork and communication with customers and colleagues.
• Proficient in common MS Office applications.

Benefits

• Exciting and varied tasks in an internationally active, family-owned company.
• Flat hierarchies and short decision-making paths.
• Flexible working hours with partial remote work options for a good work-life balance.
• Attractive compensation and additional benefits like company pension plans, bike leasing, and gym subsidies.