Senior Project Manager – SaaS Implementation - Remote

Overview

We are looking for a Senior Project Manager to join our client’s growing PMO and help lead the implementation of SaaS products and services for external clients. This individual will support end-to-end execution of onboarding projects, client delivery, and product rollouts, working closely with internal teams and customer stakeholders to ensure successful delivery.

In Short

• Manage customer onboarding and product implementation projects for external clients.
• Serve as the primary point of contact for client stakeholders throughout project execution.
• Own project timelines, requirements, delivery status, and communication cadence.
• Work cross-functionally with internal engineering, product, and operations teams.
• Coordinate kickoffs, milestone reviews, and go-live planning.
• Maintain documentation, track action items, and ensure visibility across workstreams.
• Escalate risks and proactively mitigate delivery issues.

Requirements

• 5+ years of project management experience, including 3+ years in a client-facing role.
• 3+ years of experience forecasting and tracking project financials.
• Familiarity with onboarding processes for SaaS or enterprise software platforms.
• Proven ability to manage stakeholder relationships.
• Comfortable managing multiple concurrent projects in fast-paced environments.
• Strong written and verbal communication skills.
• Background in managing integrations or platform configurations.
• Ability to create and manage project plans, milestone trackers, and status updates.
• Familiarity with tools like JIRA, Monday.com, or similar.

Benefits

• Join a powerful tech workforce and help us change the world through technology.
• Professional development opportunities with international customers.
• Collaborative work environment.
• Career path and mentorship programs that will lead to new levels.