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E-commerce Case Specialist - Remote

Posted 3 weeks ago
Customer Service
Full Time
Mexico
$6 - $9/hour

Overview

Lago is seeking an Amazon Case Specialist to join our dynamic ecommerce team. In this role, you will be responsible for managing and resolving complex customer inquiries and issues through the Amazon platform. Your ability to analyze problems and communicate effectively with various stakeholders will be essential in providing the best possible service and support to our customers.

In Short

  • Role: Amazon Case Specialist
  • Hours: 8am - 4pm Mountain Standard Time
  • Hourly Wage: $6 - $9 (negotiable based on experience)
  • Manage and resolve complex customer inquiries
  • Work through the Amazon platform
  • Analyze problems and communicate effectively
  • Detail-oriented and proactive approach required
  • Deep understanding of Amazon’s policies and processes
  • Support customers with the best possible service
  • Join a dynamic ecommerce team

Requirements

  • Experience with Amazon platform
  • Strong problem-solving skills
  • Effective communication skills
  • Detail-oriented
  • Proactive attitude
  • Understanding of Amazon policies

Benefits

  • Negotiable hourly wage based on experience
  • Opportunity to work in a dynamic team
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Lago

Lago is a forward-thinking company focused on enhancing online retail initiatives across major platforms such as Amazon, Walmart, and Shopify. They are dedicated to driving growth in the digital landscape by optimizing ecommerce operations and improving customer experiences. With a collaborative approach, Lago brings together cross-functional teams in marketing, product development, and analytics to ensure the successful execution of ecommerce projects. The company values innovation and results-driven professionals who are passionate about shaping the future of their brand in the competitive ecommerce space.

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