Monitoring and Event Management Tools Administrator - Remote

Overview

The Monitoring and Event Management Tools Administrator at Kyndryl is responsible for managing and supporting IT infrastructure, focusing on monitoring tools and event management systems.

In Short

• Hands-on role in IT infrastructure management.
• Contribute to projects by analyzing problems and offering solutions.
• Long-range strategic planning of IT infrastructure.
• Work closely with Architects, Technicians, and PMs.
• Opportunities for certification and professional growth.
• Customer-focused with a growth mindset.
• Experience with ITM, Netcool, and monitoring tools.
• Strong communication skills for global team interaction.
• Knowledge of cloud hosting architecture.
• Support diversity and inclusion in the workplace.

Requirements

• 7-8 years of experience in ITM and Netcool administration.
• Strong skills in configuration and troubleshooting.
• Experience with ServiceNow and ticketing tools.
• Knowledge of AIX, Linux, and Windows environments.
• Familiarity with API management and automation.
• Excellent analytical and problem-solving skills.
• Ability to manage user accounts and permissions.
• Experience in multi-tier architecture.
• Industry certifications are desirable.
• Strong judgment and decision-making abilities.

Benefits

• Access to state-of-the-art resources and Fortune 100 clients.
• Opportunities for continuous learning and certifications.
• Support for employee well-being and family needs.
• Involvement in community volunteering and giving.
• Inclusive workplace culture promoting diversity.
• Career growth opportunities towards Architect or Engineer roles.
• Access to a buddy system for career support.
• Innovative work environment encouraging curiosity.
• Employee referral program for job openings.
• Job alerts for new opportunities.