Infrastructure Specialist - SAN Storage - Remote

Overview

As an Infrastructure Specialist at Kyndryl, you will manage and support various Hitachi SAN storage solutions while ensuring high service levels and customer satisfaction.

In Short

• Responsible for L4 level Storage Management services for Hitachi SAN products.
• Conduct root cause analysis and maintain service level agreements.
• Document and maintain procedures for system utilities.
• Provide technical support for planning and implementing storage solutions.
• Participate in disaster recovery and replication planning.
• Lead daily operations meetings and manage problem trends.
• Support new product installations and evaluations.
• Drive personal and professional development within the team.
• Work collaboratively with IT teams and stakeholders.
• Embrace a diverse and inclusive workplace culture.

Requirements

• Minimum 10+ years of experience in the infrastructure domain.
• 7+ years of expertise in IBM SAN products.
• Strong understanding of storage administration and management.
• Experience with disaster recovery and replication technologies.
• Proficiency in problem-solving and analytical skills.
• Familiarity with AWS and Azure is a plus.
• Ability to facilitate discussions with stakeholders.
• Exceptional judgment and decision-making abilities.
• Strong attention to detail and high-quality standards.
• Diversity and inclusion mindset.

Benefits

• Opportunities for certification and professional growth.
• Access to state-of-the-art resources and Fortune 100 clients.
• Comprehensive employee learning programs.
• Support for volunteering and community engagement.
• Inclusive workplace culture promoting diversity.