Cruise Consultant / Travel Agent for Cruises - Remote

Overview

As a Cruise Consultant, you will guide customers through the diverse world of cruises, providing expert advice and ensuring quality service.

In Short

• Provide consultation and support for cruise inquiries.
• Create personalized travel offers and packages.
• Book and manage cruises and related travel services.
• Maintain customer relationships and build a loyal client base.
• Collaborate with cruise lines and other travel partners.

Requirements

• Passion for tourism and cruises.
• Experience as a travel agent or similar role.
• Excellent telephone and email communication skills.
• Ability to stay calm and collected under pressure.
• Team-oriented with a focus on service quality.
• Basic English communication skills for customer interactions.
• Knowledge of cruise lines and ships is a plus.

Benefits

• Permanent position in full or part-time (minimum 30 hours per week).
• Flexible remote work options available.
• Comprehensive onboarding and training program.
• Weekend and holiday pay bonuses.
• 30 days of vacation per year.
• Participation in ship tours and events with cruise partners.
• Discounted cruises for employees and family.
• Company pension plan and additional benefits.
• Subsidy for transportation costs for hybrid work.