Cruise Consultant (m/f/d) - Remote

Overview

As a Cruise Consultant, you will guide customers through the diverse world of cruises, providing expert advice and personalized service.

In Short

• Consult and assist customers with cruise bookings.
• Create personalized travel offers and packages.
• Manage bookings and related tourist services.
• Maintain customer relationships and build a loyal client base.
• Collaborate with cruise lines and other tourism partners.

Requirements

• Passion for tourism and cruises.
• Experience in a travel agency or related field.
• Strong communication skills in phone and email consultations.
• Ability to stay calm and organized under pressure.
• Team-oriented with a focus on customer service and quality.
• Fluency in English for customer conversations.
• Knowledge of cruise lines and ships is a plus.

Benefits

• Permanent position in full or part-time (32 hours/week).
• Weekend and holiday pay bonuses.
• 30 days of vacation per year.
• Up to 3 days of remote work per week.
• Participation in ship tours and events with cruise partners.
• Discounted cruises for you and your family.
• Company pension plan and additional financial benefits.
• Flat hierarchy and a friendly culture.
• Comprehensive onboarding and support during training.
• Subsidy for public transport or parking.