Remote Otter LogoRemoteOtter

Cruise Consultant / Travel Agent for Cruises - Remote

Posted 29 weeks ago
Customer Service
Full Time
Germany

Overview

You are a passionate tourism expert who loves distant countries, travel, and cruises? You also enjoy customer contact and are a guarantee for quality and service? Then you are in the right place!

In Short

  • Consultation and support for interested clients and customers regarding cruises
  • Creation of individual travel offers and packages
  • Booking and managing cruises and related tourist services
  • Maintaining customer relationships and building a loyal customer base
  • Collaboration with shipping companies and other tourism partners

Requirements

  • Passionate about the world of tourism and cruises
  • Experience as a travel agent or similar role in a travel agency or tour operator
  • Excellent telephone and email consultation skills
  • Ability to remain calm and composed under pressure
  • Team-oriented mindset with a focus on customer service and quality
  • Basic knowledge of shipping companies and cruise ships is desirable

Benefits

  • Permanent employment in full-time or part-time (minimum 32 hours)
  • Additional pay for weekend or holiday work
  • 30 days of vacation per year for full-time employees
  • Flexible work up to 100% remote
  • Participation in ship tours and events with our shipping partners
  • Discounted cruises for you and your family
  • Company pension scheme above legal requirements
  • Flat hierarchy with a friendly culture
  • Comprehensive onboarding and training
  • Subsidy for public transport or parking in Ahrensburg
Kreuzfahrtberater logo

Kreuzfahrtberater

Kreuzfahrtberater is one of the leading online platforms for booking cruises from all major shipping companies in the DACH region. The company is dedicated to providing exceptional customer service and quality, guiding clients through the diverse world of cruises with personalized advice and support. With a focus on building lasting customer relationships and a passion for travel, Kreuzfahrtberater offers a dynamic work environment where employees can thrive in their roles as tourism consultants.

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