Senior Client Delivery Lead - Remote

Overview

The Senior Client Delivery Lead at Kraken will manage relationships with enterprise clients, driving technology transformation projects while ensuring exceptional customer experiences in the energy sector.

In Short

• Manage relationships with enterprise clients and act as the primary contact for tech development.
• Support long-term migration projects and technology requirements.
• Work closely with clients to understand their needs and refine solutions.
• Collaborate with product managers and developers to request development needs.
• Encourage clients to adopt innovative tech development approaches.
• Triaging incoming requests and communicating client priorities internally.
• Focus on satisfying customer needs with a solutions-oriented mindset.
• Participate in agile delivery processes.
• Embrace a flat and agile organizational culture.
• Travel may be required as part of the role.

Requirements

• Strong enterprise client delivery and/or product ownership experience.
• Experience in agile delivery.
• Fluent English is mandatory.
• Solid understanding of technology trends.
• Excellent communication and collaboration skills.
• Strong influencing skills and ability to challenge traditional thinking.
• Experience with complex delivery pipelines.
• Time management and a proactive attitude.
• Consulting experience is a plus.

Benefits

• Flexible working hours and hybrid work options.
• Share options in the company.
• Corporate language training opportunities.
• Monthly lunch allowance.
• Reimbursement for public transport costs.
• Support for childcare costs.
• Team cohesion and joint events.
• Stylish working environment in Berlin or Munich.
• Company pension scheme available.