Salesforce Administrator - Remote

Overview

At Kpler, we are dedicated to helping our clients navigate complex markets with ease. By simplifying global trade information and providing valuable insights, we empower organisations to make informed decisions in commodities, energy, and maritime sectors.

In Short

• The CRM Administrator is tasked with administering, customising, and optimising the CRM ecosystem to support commercial operations.
• You will work closely with stakeholders across the organisation, the CRM Administrator gathers requirements, implements system enhancements, and provides support to CRM users.
• Responsibilities include data management, reporting, system integration, and project management.
• Strong technical expertise in CRM administration is required.
• Understand commercial operations and improve them through CRM administration.
• Provide system administration support for the CRM.
• Ensure data integrity and quality within the CRM system.
• Create and manage complex workflow rules and reports.
• Coordinate and support integrations with third-party apps.
• Support daily troubleshooting and user training.

Requirements

• 3+ years of CRM Administration experience (preferably Salesforce).
• Ability to administer and configure a CRM system.
• Experience implementing and developing in Apex, Visualforce, and JavaScript.
• Fluency in English and strong communication skills.
• Salesforce certifications.

Benefits

• Work with a team of over 600 experts from 35+ countries.
• Opportunity to leverage cutting-edge innovation.
• Experience unparalleled support on your journey to success.