Claims Operations Manager – Homeowners - Remote

Overview

An experienced Claims Operations Manager is needed to lead critical claims technology and process improvement initiatives, providing operational support to Claims leadership while demonstrating a passion for continuous improvement.

In Short

• Contribute to development and execution of Claims strategic and tactical initiatives.
• Lead continuous improvement efforts leveraging existing technology.
• Represent claims with internal and external stakeholders.
• Facilitate and support the Quality Assurance process across various Claims.
• Champion Kingstone’s Core Values in actions.
• Deliver outstanding service through claims excellence.
• Create a positive work environment for employees.
• Foster teamwork and accountability within Claims.
• Serve as Subject Matter Expert for Claims technology.
• Manage talent within the Claims area.

Requirements

• Four-year college degree (required).
• 5+ years of Homeowners Claims handling experience.
• 3+ years of experience in Claims technology and process improvement.
• Experience with Casualty and Auto Claims (preferred).
• Experience with Snapsheet Claims platform capabilities (strongly preferred).
• Technical proficiency in Homeowners Claims handling.
• Track record of success in Claims leadership.
• Experience with Claims technology and vendor selection.
• Excellent communication skills.
• Ability to plan, prioritize, and organize work effectively.

Benefits

• Comprehensive health benefits.
• Life and disability insurance.
• 401(k) with company match.
• Paid parental leave.
• Paid vacation, holidays, and birthday off.
• Peer recognition program.