Remote Otter LogoRemoteOtter

Japanese Trust and Safety Moderator - Remote

Posted 3 weeks ago
Customer Service
Full Time
Japan

Overview

The Japanese Trust and Safety Moderator will ensure the safety of online gaming communities by moderating content and maintaining a friendly communication environment.

In Short

  • Review community posts (text, video, images, audio) on online games and social media platforms.
  • Ensure compliance with client policies and guidelines.
  • Communicate directly with players.
  • Collaborate with domestic and international team members.
  • Support the maintenance of a safe and comfortable community.
  • Prepare reports as necessary.
  • Work in a diverse and casual environment.
  • Focus on work-life balance.
  • Handle minimal exposure to inappropriate content.
  • Utilize various tools for support when needed.

Requirements

  • Fluency in Japanese and English.
  • Strong communication skills.
  • Ability to work in a team.
  • Experience in content moderation is a plus.
  • Understanding of community guidelines and safety protocols.

Benefits

  • Work in a global company with over 12,000 professionals.
  • Opportunities for professional growth.
  • Participate in a diverse and inclusive workplace.
  • Flexible work hours to support work-life balance.
  • Access to various support tools for handling content.
Keywords Studios logo

Keywords Studios

Keywords Studios, established in 1998 and publicly listed in 2013, is the world's leading provider of technical and creative services to the global video games market. With over 12,000 employees across 70+ studios in 26 countries, the company specializes in graphic art asset production, game development, audio, testing, localization, and customer support services for major video game developers and publishers. Keywords Studios is known for its commitment to diversity, a people-first culture, and a flexible working environment that empowers employees to excel. The company has a strong track record of growth, having successfully integrated over 50 acquisitions since 2014, and is dedicated to sustainability and community engagement.

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