Non-Profit Donation Agent - Remote

Overview

Join us to support non-profit organizations by processing donations via incoming phone calls and providing donors with quality customer service. This position offers the chance to support a wide range of non-profit and governmental organizations and allows you the flexibility to work from home. If you are an excellent communicator, motivated, and passionate about helping others, we want you on our team.

In Short

• Support non-profit organizations by processing donations.
• Provide quality customer service via phone calls.
• Work from home with flexible hours.
• Minimum 6 months of remote call center experience required.
• Must be a US Resident and at least 18 years old.
• Use a Windows 10/11 PC and have a quiet background for calls.
• Typing speed of at least 40 words per minute is necessary.
• Intermediate computer skills are required.
• Background check and voice assessment are mandatory.
• Additional opportunities in email, ticket, and chat support available.

Requirements

• Minimum 6 months of remote call center experience or 1 year in-office call center experience.
• Must be a US Resident.
• Must be at least 18 years old.
• Must use a Windows 10/11 PC.
• Quiet, professional background for calls.
• Able to type at least 40 words per minute.
• Intermediate computer skills.
• Able to pass a background check.
• Must be able to complete a voice assessment and a mock call.

Benefits

• Inbound phone work: $0.20 - $0.32 per talk minute depending on the project.
• Experienced agents can earn up to $0.35 per talk minute.
• Flexible hours with 24/7 availability.