German Customer Support Representative for Netflix - Remote

Overview

As a German Customer Support Representative for Netflix, you will be the first point of contact for German-speaking customers, providing professional technical support and addressing inquiries related to their accounts.

In Short

• Work from home while representing Netflix.
• Provide support via phone and email.
• Handle inquiries related to payment issues, account access, and technical problems.
• Receive comprehensive training in customer service and product knowledge.
• Build meaningful relationships with customers.
• Meet customer service quality goals and productivity targets.
• Enjoy development opportunities within the company.
• Receive performance bonuses and additional salaries.
• Assistance with relocation and settling in Greece.
• Be part of a dynamic and international team.

Requirements

• Native level proficiency in German and fluency in English (B2).
• Experience in customer support is a plus.
• Basic computer handling skills.
• Strong communication and interpersonal skills.
• Ability to multitask effectively.
• Problem-solving mindset and eagerness to learn.

Benefits

• Work from home in Greece.
• 14 salaries per year (including bonuses).
• Comprehensive training and development opportunities.
• Private health package.
• Support in finding accommodation and opening a bank account.
• Dynamic and international work environment.