Entry Level Customer Relations Agent - Remote

Overview

As a Remote Customer Experience Agent, you will deliver top-notch support via email, chat, and phone while enjoying the freedom of running your own enterprise.

In Short

• Provide outstanding customer support through various communication channels.
• Manage travel services based on client needs.
• Promote travel packages and highlight special offers.
• Troubleshoot and resolve customer issues effectively.
• Maintain accurate customer records and documentation.
• Build and retain customer loyalty through engagement.
• Stay informed about new services and industry trends.
• Work in a fully remote environment with a distraction-free workspace.
• Access continuous training and support.
• Enjoy flexible scheduling and high earning potential.

Requirements

• Experience in customer support or a client-facing role.
• Strong phone skills and active listening abilities.
• Familiarity with CRM systems.
• Excellent communication and time-management skills.
• High school diploma or equivalent (college degree preferred).

Benefits

• Career advancement opportunities.
• Flexible scheduling options.
• High earning potential with commissions.
• Daily training resources available.
• Agent perks including tips and bonuses.