Remote Otter LogoRemoteOtter

Customer Service Representative - Remote

Posted 14 weeks ago
Customer Service
Full Time
USA
$18.00 - $21.00/hour

Overview

Join one of the fastest-growing fintech startups in the U.S as a Customer Service Representative, helping car owners manage their insurance policies with enthusiasm and care.

In Short

  • Respond to inbound calls from existing customers
  • Process service requests such as adding/removing vehicles and drivers
  • Assist customers with questions regarding existing insurance policies
  • Work to retain policyholders by finding solutions for at-risk customers

Requirements

  • Strong communication skills
  • Ability to handle customer inquiries effectively
  • Experience in customer service preferred
  • Willingness to obtain a P&C license

Benefits

  • Hourly wage: $18.00 - 21.00
  • Paid P&C license
  • Medical, dental, vision insurance
  • 401K match
  • Remote work with provided equipment
  • Ongoing training and mentorship

Jerry

Jerry

Jerry is America's first and only AllCar™ app, dedicated to redefining and enhancing the car ownership experience. Launched in 2019, Jerry leverages artificial intelligence and machine learning to simplify and automate the management of one of the most significant and time-consuming assets—cars. With over 5 million customers and a 4.7-star rating in the App Store, Jerry offers a comprehensive suite of services, including car insurance, financing, maintenance, and safety. Founded by serial entrepreneurs and backed by over $240 million in financing, Jerry is committed to innovation and customer satisfaction, making it one of the fastest-growing fintech startups in the U.S.

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