Remote Otter LogoRemoteOtter

Customer Service Agent (Remote)

Posted 47 weeks ago
Customer Service
Full Time
AZ, USA
$18.00 - $21.00/hour

Overview

Join one of the fastest-growing fintech startups in the U.S as a Customer Service Agent, helping car owners manage their insurance policies and providing exceptional support.

In Short

  • Respond to inbound calls from existing customers
  • Process service requests related to insurance policies
  • Assist customers with questions about their policies
  • Work to retain customers at risk of cancellation
  • Multitask and manage competing priorities
  • Passionate about helping others
  • Work remotely with provided equipment
  • Receive ongoing training and mentorship
  • Join a team with over 55 insurance carrier partners
  • Be part of a mission-driven company

Requirements

  • Ability to multitask
  • Strong communication skills
  • Experience in customer service preferred
  • Knowledge of insurance policies is a plus
  • Passion for helping others

Benefits

  • Hourly wage: $18.00 - 21.00
  • Medical, dental, vision insurance
  • 401K match
  • Ability to work remotely
  • Ongoing training and mentorship

Jerry

Jerry

Jerry is America's first and only AllCar™ app, dedicated to redefining and enhancing the car ownership experience. Launched in 2019, Jerry leverages artificial intelligence and machine learning to simplify and automate the management of one of the most significant and time-consuming assets—cars. With over 5 million customers and a 4.7-star rating in the App Store, Jerry offers a comprehensive suite of services, including car insurance, financing, maintenance, and safety. Founded by serial entrepreneurs and backed by over $240 million in financing, Jerry is committed to innovation and customer satisfaction, making it one of the fastest-growing fintech startups in the U.S.

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