Remote Customer Support Agent (P&C)

Overview

Join one of the fastest-growing fintech startups in the U.S! As a Customer Support Agent, you will help customers with their insurance policies and make a measurable difference in their lives.

In Short

• Respond to inbound calls from existing customers
• Process service requests such as adding/removing vehicles and drivers
• Assist customers with questions regarding insurance policies
• Work to retain policyholders by finding solutions to potential cancellations
• Multitask and manage competing priorities effectively
• Passionate about helping others
• 2+ years of experience in a call center environment
• Flexible scheduling options available
• Work remotely with provided equipment
• Ongoing training and mentorship from leadership

Requirements

• Experience in customer support or call center
• Ability to multitask
• Strong communication skills
• Passion for helping customers

Benefits

• Hourly wage: $19.00 - 21.00
• Paid P&C license
• Medical, dental, vision insurance
• 401K match
• Remote work options
• Ongoing training
• Access to a large portfolio of insurance products