IT-ED is a technology company specializing in Remote Monitoring and Management (RMM) solutions. The company focuses on providing high-quality support to internal users and clients, ensuring efficient system management and proactive monitoring. IT-ED emphasizes the importance of documentation and continuous improvement within its RMM department. With a commitment to leveraging automation and best practices, IT-ED aims to enhance operational efficiency and service continuity. The company values skilled professionals who are proficient in various scripting languages and have a solid understanding of IT infrastructure, including databases, networking, and security principles.