Senior System Administrator - Software Asset Management - Remote

Overview

Kentro is hiring a Senior System Administrator - Software Asset Management who has thorough knowledge to create plans to assure effective management, operations, and maintenance of systems and/or networks.

In Short

• Provide technical expertise and leadership in the design and implementation of HAM and SAM solutions.
• Ensure the availability, performance, and security of the ServiceNow HAM and SAM environment.
• Install, configure, and upgrade ServiceNow components.
• Develop and maintain detailed system documentation.
• Provide technical support and troubleshooting to end-users.
• Monitor system performance and capacity.
• Collaborate with the IT security team to implement security controls.
• Perform regular system audits and assessments.
• Stay updated on the latest developments in HAM and SAM technologies.
• Provide mentorship and guidance to junior team members.

Requirements

• Extensive knowledge of systems and networks.
• Ability to manage teams of system admins.
• Experience in high volume/high availability systems.
• Strong problem-solving skills.
• Familiarity with regulatory compliance requirements.
• Excellent communication skills.
• Ability to prioritize work and identify critical problems.
• Experience with ServiceNow platform.
• Proficiency in technical documentation.
• Experience in providing technical support.

Benefits

• Professional growth opportunities.
• Supportive community environment.
• Engagement in meaningful projects.
• Collaboration with experts in the field.
• Flexible working arrangements.