Customer Relations & Office Manager (Property Management) - Remote

Overview

We are seeking a Customer Relations & Office Manager to join our dynamic team at STA Personnel Solutions, a global BPO company. This role involves managing client relations and overseeing back-office operations to ensure exceptional client service.

In Short

• Manage client relations and back-office operations.
• Act as the primary point of contact for clients.
• Ensure smooth workflows and up-to-date systems.
• Lead and manage the project coordination team.
• Monitor project timelines and delegate tasks.
• Provide high-quality customer service.
• Communicate effectively with clients via email and phone.
• Continuously optimize internal processes.
• Work from 8:30am to 5:30pm EST, Monday to Friday.
• Must have a reliable internet connection and power backup.

Requirements

• South African citizen.
• Fixed fibre internet line with minimum 25 Mbps speed.
• Reliable power backup solution.
• Strong communication skills.
• Experience in customer service and office management.
• Ability to manage multiple tasks and projects.
• Proficient in email and phone communication.
• Ability to work remotely and independently.
• Experience in the construction industry is a plus.

Benefits

• Work remotely from South Africa.
• Opportunity to work with a global client.
• Dynamic and supportive team environment.
• Gain experience in the property and construction industry.