Clinical Support Specialist - Remote

Overview

The Clinical Support Specialist will ensure that patient needs are fulfilled by handling administrative requests, allowing the nursing team to focus on their calls and triage.

In Short

• Full-time, hourly remote position
• Responsible for scheduling nursing visits
• Monitor and update on-call schedules
• Process medication refill requests
• Enter orders for Durable Medical Equipment
• Complete other assigned administrative tasks
• Work a set 2-week rotation schedule
• Enjoy a fast-paced work environment
• Must have high-speed internet
• Tech-savvy with keyboard competence

Requirements

• Passion for customer service
• Ability to work efficiently in a remote setting
• Strong organizational skills
• Experience with EMR systems preferred
• Ability to work under pressure
• Excellent communication skills
• Willingness to adhere to a rotation schedule
• Team player mentality
• Compassionate and patient-focused approach
• Previous experience in a clinical or support role is a plus

Benefits

• Join a rapidly growing, patient-focused business
• Supportive and compassionate team environment
• Opportunity to improve lives of nursing staff
• Flexible remote work arrangement
• Professional growth opportunities
• Engaging and dynamic work culture
• Contribute to meaningful patient care
• Competitive hourly rate
• Comprehensive training provided
• Work-life balance encouraged