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Field Technician - St Louis, MO, United States (flex hours/contract role) - Remote

Posted 27 weeks ago
DevOps / Sysadmin
Contract
United States
$35/hour

Overview

Field Technicians work with Caper Carts across our partner locations to diagnose and resolve hardware and software related issues. You will work with tickets submitted via our Support Portal when on-site troubleshooting and resolution is needed. You will also provide valuable feedback on the state of hardware and software in the field to our teams.

In Short

  • Work with the Hardware and Operations teams to diagnose and resolve issues.
  • Communicate with clients and represent Caper professionally.
  • Document understanding and resolution processes for issues encountered.
  • Work with a supportive team.
  • Availability Monday through Friday for on-site incident tickets.
  • Contracted role with flexible hours.

Requirements

  • 1+ years of experience in technical support or related fields.
  • Great troubleshooting skills.
  • Experience with electronic circuits and high-tech devices.
  • Basic network knowledge for Wi-Fi setup.
  • Comfortable with Windows, Android, and troubleshooting tools.
  • Must have a vehicle and clean driving record.

Benefits

  • $35/hr, depending on experience.
  • Flexible schedule.
  • This is a Part-Time contract position (1099).
Instacart logo

Instacart

Instacart is a transformative grocery delivery service that aims to make food accessible to everyone while providing more time for families to enjoy meals together. The company sees grocery delivery as an opportunity to serve diverse community needs and has become a vital resource for millions. Instacart offers flexible work opportunities for Personal Shoppers and fosters a collaborative, innovative work environment where employees can choose their work location. The team is dedicated to enhancing the grocery shopping experience through clear, human-centered design and content, making it easier for customers to interact with their services.

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