Bilingual Data Entry Specialist - Remote

Overview

The Bilingual Data Entry Specialist will create and maintain patient records in the CRM, ensuring accuracy and timely updates, while executing essential administrative tasks critical to patient progression.

In Short

• Create and maintain patient records in CRM.
• Ensure data integrity and accuracy.
• Execute essential administrative tasks.
• Act as a liaison between team members.
• Handle incoming and outgoing faxes.
• Organize work schedule across multiple time zones.
• Label and attach documents to CRM.
• Cover various shifts as needed.
• Perform ad hoc duties as assigned.
• Work in a collaborative team environment.

Requirements

• Minimum 2 years experience in administrative or data entry role.
• Excellent computer skills.
• Experience with SalesForce or similar CRM software.
• Knowledge of faxing software (MyFax or Right Fax) is a plus.
• High School Diploma or equivalent preferred.
• Ability to communicate effectively in English and French.
• Strong analytical and organizational skills.
• Attention to detail and ability to meet deadlines.
• Effective problem-solving skills.
• Knowledge of medical terminology is an asset.

Benefits

• Comprehensive medical, dental, and vision care.
• Support for working families, including backup dependent care.
• Adoption assistance and infertility coverage.
• Paid parental and caregiver leave.
• Training programs and professional development resources.
• Opportunities for mentorship and volunteer activities.
• Inclusive culture and support for team members.