Customer Service Expert (Remote, Contract)

Overview

Are you driven by the desire to deliver exceptional client experiences and thrive in a dynamic environment? At INFUSE, we're seeking a passionate Client Success Specialist to join our team, where your efforts directly contribute to our clients' satisfaction and our company's success.

In Short

• Build and maintain strong, long-lasting client relationships
• Ensure timely and successful delivery of solutions according to client needs
• Communicate progress of initiatives to stakeholders
• Identify and grow opportunities within the territory
• Assist with challenging client requests or issue escalations
• Provide assistance with administrative and operational tasks

Requirements

• Proven track record in managing client relationships
• Strong communication and interpersonal skills
• Attention to detail and effective priority management
• Empathetic understanding of client needs
• Ability to address challenges and offer solutions

Benefits

• Professional growth opportunities
• Supportive community and workplace
• Recognition of contributions
• Dynamic work environment
• Meaningful connections with clients