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Customer Support Agent - Remote

Posted 6 weeks ago
Customer Service
Full Time
Philippines
400 - 500 USD/month

Overview

We are looking for a Customer Support Agent to join our team at IMPACT BRANDS. IMPACT BRANDS is a fast-growing, innovative USA-based company specializing in health, beauty, and pet products development.

In Short

  • Open and maintain customer accounts
  • Resolve product or service questions to ensure customer satisfaction
  • Recommend products or services based on customer needs
  • Contribute to team efforts and achieve related goals
  • Manage incoming calls, chats & emails, and provide assistance
  • Maintain and handle customer inquiries, records and documentation
  • Deliver excellent customer service with a positive attitude

Requirements

  • Passionate about making a positive impact in people's lives
  • Strong communication skills
  • Ability to resolve complex customer inquiries
  • Experience in a customer support role preferred
  • Team player with a positive attitude

Benefits

  • Professional development
  • Supportive global team
  • Competitive Salary and performance-based bonus
  • Vacation and Health Leaves
  • Health Budget
  • Internet Subsidy
  • Team lunches
  • Teambuilding and virtual events
  • Long-term job position
  • Other
Impact Brands logo

Impact Brands

Impact Brands, LLC is a prominent player in the health and wellness industry, having grown from a small team of 5 to over 300 employees and expanding into a diverse family of more than 6 brands, including PureHealth Research and VitalPeak. The company is committed to improving lives globally, having positively impacted 3 million people to date. Embracing a remote work culture, Impact Brands values open-mindedness, high energy, and adaptability, fostering an environment that prioritizes the growth and development of its team members. With a focus on personal and professional advancement, the company offers a range of benefits, including a home office budget, health and wellness support, and opportunities for volunteering and personal development.

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