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Personal Lines Concierge - Remote

Posted 12 weeks ago
Customer Service
Full Time
USA
20 - 22 USD/hour

Overview

The Personal Lines Concierge position at HUB involves connecting clients with service centers for assistance, focusing on customer service and data management.

In Short

  • Join a growing team in a leading insurance brokerage
  • Provide quality customer service to clients and team members
  • Assist clients with billing questions and service requests
  • Field phone calls regarding coverage and payments
  • Input and maintain data on account management systems
  • Work in a supportive, flexible environment
  • Opportunity for growth and development
  • Competitive benefits including 401k matching
  • Entry-level position with no insurance experience required
  • Must possess strong communication and data entry skills

Requirements

  • 1-2 years of relevant experience preferred
  • High school diploma or equivalent
  • Strong verbal and written communication skills
  • Ability to exercise independent judgement
  • Experience with Microsoft Office products
  • Team-oriented mindset
  • Self-starter attitude
  • Willingness to learn technical aspects of the business
  • Integrity and relationship-building skills

Benefits

  • 401k plan with company match
  • Paid parental leave
  • Medical, dental, and vision options
  • Robust wellness program
  • Paid vacation and holidays
  • Flexible work schedule
  • Comfortable work atmosphere
  • Opportunities for career satisfaction and growth
  • Customizable benefits portfolio

H.F

Hub Financial

HUB International is a leading full-service global insurance broker headquartered in Chicago, Illinois. Ranked as the 5th largest insurance brokerage in the world, HUB provides a wide range of services including property and casualty, life and health insurance, employee benefits, investment, and risk management products. The company is dedicated to advising businesses and individuals on how to prepare for the unexpected, ensuring peace of mind through tailored insurance solutions and unrelenting advocacy. With a strong focus on employee development and a progressive work environment, HUB fosters an entrepreneurial culture that encourages collaboration and continuous improvement.

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