Senior Global Service Associate - Tax & Accounting - Remote

Overview

The Senior Global Service Associate ('GSA') plays a crucial role in delivering accounting and tax compliance services to clients, acting as their primary contact point.

In Short

• Remote role focused on customer service delivery in accounting and tax.
• Act as the primary point of contact for clients.
• Monitor and manage accounting and tax compliance requirements.
• Provide guidance on accounting and tax best practices.
• Coordinate with internal teams for timely service delivery.
• Maintain relationships with clients and service providers.
• Create service tickets and monitor their status.
• Respond to customer queries and escalate as needed.
• Build and maintain a knowledge base for services.
• Additional duties as assigned.

Requirements

• Minimum 5 years of experience in Accounting and Tax.
• Certified Public Accountant (CPA) is a plus.
• Experience with IFRS and US GAAP.
• Familiarity with accounting systems like Netsuite and QuickBooks.
• Strong customer-facing and communication skills.
• Excellent analytical and problem-solving abilities.
• Project management experience.
• Proficiency in Microsoft Office suite.
• Dependable and detail-oriented.
• Ability to manage multiple relationships effectively.

Benefits

• Opportunity to work in a dynamic and innovative environment.
• Be part of a global team focused on expansion services.
• Contribute to the growth of scale-up organizations.
• Collaborate with diverse teams across regions.
• Access to professional development and training.