Global Service Associate - Tax and Accounting - Remote

Overview

The Global Service Associate (GSA) plays a crucial role in delivering customer service at HSP Group, focusing on tax and accounting services.

In Short

• Remote position acting as the primary contact for clients.
• Coordinate the delivery of accounting and tax services.
• Maintain accurate client records and documentation.
• Monitor accounting and tax compliance requirements.
• Develop and maintain client relationships.
• Provide guidance on accounting and tax best practices.
• Support the development of new services and processes.
• Ensure timely service delivery through internal coordination.
• Respond to customer queries and manage service tickets.
• Build a knowledge base for region-specific services.

Requirements

• Minimum 5 years in accounting and tax in a customer-facing role.
• 3 years managing customer accounting deadlines.
• CPA certification is a plus.
• Experience with IFRS and US GAAP.
• Familiarity with accounting systems like Xero and QuickBooks.
• Strong customer service and communication skills.
• Proficient in Microsoft Office Suite.
• Self-motivated and detail-oriented.
• Ability to manage multiple relationships effectively.
• Adaptable to an evolving work environment.

Benefits

• Opportunity to work in a dynamic and growing company.
• Remote work flexibility.
• Collaborative team environment.
• Professional development opportunities.
• Engagement with international clients.