Director of Product, LLM Innovation - Remote

Overview

We are seeking a visionary and execution-focused Director of Product – LLM Innovation to lead our efforts in applying Large Language Models (LLMs) to unlock new product capabilities, elevate user experiences, and drive business value. This role sits at the intersection of product strategy, AI research, and customer impact.

In Short

• Own the LLM Innovation Roadmap: Define and execute the vision, strategy, and priorities for LLM-based initiatives across products and platforms.
• Identify and validate opportunities: Partner with research, engineering, and design teams to prototype, experiment, and validate generative AI use cases with measurable impact.
• Deliver user-centric solutions: Translate abstract LLM capabilities into intuitive, valuable user experiences that differentiate our products in the market.
• Lead cross-functional collaboration: Drive alignment with engineering, data science, design, GTM, and operations to ensure timely delivery of initiatives.
• Scale innovation: Build frameworks, best practices, and reusable systems for LLM integration to accelerate product development.
• Evaluate partnerships and tools: Assess external technologies, vendors, and research advancements to inform build vs. buy decisions and accelerate delivery.
• Drive measurable outcomes: Define KPIs, success metrics, and feedback loops for LLM-based features and products, ensuring alignment with business objectives.
• Inspire thought leadership: Act as a company-wide champion for LLM innovation, staying ahead of the curve on emerging AI trends and translating them into opportunities.

Requirements

• 10+ years in product management with at least 3+ years leading teams or initiatives in AI/ML, preferably with experience in LLMs or generative AI.
• Strong understanding of LLMs, generative AI, NLP, model fine-tuning, and AI/ML product development processes.
• Demonstrated success in bringing new technologies from exploration to scalable product impact.
• Ability to craft a compelling product vision and execute with discipline, balancing big-picture thinking with tactical delivery.
• Passion for building products that meaningfully improve user experiences, with a proven ability to translate technical capabilities into customer value.
• Exceptional communication and leadership skills, with a history of aligning diverse stakeholders behind complex, high-impact initiatives.
• Strong grasp of the generative AI landscape, including vendors, research trends, and regulatory considerations.
• Experience defining success metrics, managing product lifecycles, and shipping products at scale.

Benefits

• Competitive pay and benefits that support your whole self.
• A mission that matters—with impact you can see and feel.
• A culture that’s collaborative, inclusive, and grounded in our values.
• The chance to shape what mental health care looks like next.