Operations Administrator – CRM & Vendor Management - Remote

Overview

The Operations Administrator – CRM & Vendor Management is a mid-to-senior level operations role focused on CRM administration and vendor management, serving as a subject-matter resource for CRM systems.

In Short

• Primary administrator for CRM - JobNimbus
• Maintain user accounts, permissions, templates, and workflows
• Support job tracking, billing workflows, and system accuracy
• Lead CRM process configuration and optimization
• Manage vendor onboarding and compliance
• Monitor vendor performance and contracts
• Prepare reports and operational metrics for leadership
• Support new entity launches and system implementations
• 5+ years of operations administration or CRM experience required
• Competitive compensation and fully remote work environment

Requirements

• 5+ years of Operations administration or CRM systems experience
• Advanced proficiency in Excel and/or Google Sheets
• Strong analytical and process design skills
• High attention to detail and data accuracy
• Ability to manage multiple priorities independently
• Professional communication and discretion
• Prior experience with JobNimbus strongly preferred
• Experience in vendor management or procurement operations preferred
• Project management experience preferred

Benefits

• Competitive compensation ($65,000-$70,000) annually
• Medical, Dental, and Vision insurance
• Paid time off and holidays
• Fully remote work environment
• Long-term growth in systems and operations leadership