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Customer Support / Inside Sales Representative - Remote

Posted 2 weeks ago
horntools logo

horntools

Customer Service
Part Time
Austria

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Overview

As a team member of horntools, you can turn your hobby into a profession. Our employees are off-road and outdoor enthusiasts who work every day to provide our customers with the best products and service. For this purpose, we are looking for a motivated talent to help us achieve our growth ambitions.

In Short

  • Increase customer loyalty and satisfaction through excellent customer service
  • Manage and process orders
  • Provide personal sales advice, including cross-selling
  • Coordinate technical inquiries
  • Handle complaints
  • Maintain and create customer master data
  • Perform general administrative tasks

Requirements

  • Completed commercial or technical training (e.g., apprenticeship, HAK, HTL, HLW)
  • Several years of professional experience (at least 2 years) in customer service, sales, or inside sales
  • Strong communication and implementation skills, as well as a solution-oriented hands-on mentality
  • Very good German language skills, both written and spoken. Good English skills are a plus
  • Team-oriented, independent personality with an exact and structured way of working
  • Proficient in MS Office
  • Interest in off-road, camping, and/or vehicles is a plus
  • Experience with Microsoft Business Central or Navision is a plus

Benefits

  • Cool working environment with the best colleagues. Turn your hobby into a profession!
  • Competitive salary
  • Meal allowance
  • Paid team drinks and company events
  • Home office possible
  • Employee discount on our products
  • High degree of personal responsibility
  • The chance to be part of a successful and rapidly growing company where you can advance and take on leadership roles

Translated from German

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