外汇差价合约客户经理-中文 - Remote

Overview

We are looking for passionate, energetic, and self-motivated professionals to join our customer service team to provide high-quality service to clients. This is a great opportunity to be part of a dynamic environment that offers learning and growth opportunities.

In Short

• Develop and maintain good relationships with potential and existing clients.
• Handle customer inquiries via live chat, email, and phone.
• Conduct personal client analysis and take necessary actions.
• Promote available products and services to clients.
• Ensure compliance with legal guidelines and company procedures.
• Set personal goals for team members and supervise performance.
• Provide regular feedback and share knowledge to maintain team positivity.
• Identify development needs and effectively guide team members.
• Encourage team members to express ideas for improving performance.
• Contribute to team efforts by achieving goal results quickly.

Requirements

• Strong communication skills.
• Experience in customer service or client relations.
• Ability to work in a fast-paced environment.
• Team management experience.
• Problem-solving skills.
• Knowledge of legal guidelines related to customer service.
• Ability to promote products effectively.
• Self-motivated and energetic.
• Willingness to provide feedback and support to team members.
• Ability to analyze client needs.

Benefits

• Dynamic work environment.
• Opportunities for learning and growth.
• Supportive team culture.
• Flexible working arrangements.
• Performance-based incentives.