Legal Intake Specialist - Remote

Overview

The Legal Intake Specialist is responsible for managing initial client intake and follow-up communications, ensuring that qualified leads are not missed and that case details are accurately gathered.

In Short

• Manage all initial client intake and follow-up communications.
• Evaluate incoming leads against firm criteria.
• Gather complete and accurate case details.
• Prepare and process intake documentation and retainers.
• Coordinate with courts and legal staff to verify case information.
• Work remotely with flexible scheduling across weekdays and weekends.
• Act as the first point of contact for prospective clients.
• Maintain accurate information and persistently move leads forward.
• Impact case acceptance quality and client experience.
• Support the firm's operational efficiency.

Requirements

• Strong communication skills.
• Ability to thrive on ownership and follow-through.
• Empathetic presence on the phone.
• Attention to detail and precision in work.
• Experience in client intake or similar roles preferred.
• Ability to work across various shifts based on client needs.
• Familiarity with legal processes is a plus.
• Proficient in managing multiple tasks effectively.
• Comfortable working remotely.
• Global mindset with an understanding of diverse client needs.

Benefits

• Competitive global monthly compensation.
• Flexible work schedule.
• Opportunity to work with top global talent.
• Supportive remote work environment.
• Ongoing contractor support and resources.
• Impactful role within the legal field.