Certification Specialist - Remote

Overview

The Certification Specialist at HighLevel will utilize the platform daily to capture new leads, nurture client relationships, and close sales effectively while ensuring the integrity of the certification process.

In Short

• Conduct live proctored exams for digital marketing certification.
• Ensure exam integrity and security.
• Provide technical support during exams.
• Maintain accurate records of exam results.
• Collaborate to improve exam processes.
• Assist in developing exam content.
• Stay informed on industry trends.
• Collect user feedback for improvements.
• Work independently in a remote team environment.
• Demonstrate strong organizational and communication skills.

Requirements

• High School Diploma or equivalent required.
• Minimum 1 year experience with HighLevel.
• 2+ years in Customer Relations or Customer Service.
• Strong collaboration and time-management skills.
• Problem-solving and conflict management abilities.
• Self-motivated and accountable.
• High attention to detail.
• Excellent written and verbal communication skills.

Benefits

• Work in a global, remote-first environment.
• Contribute to a growing community of businesses.
• Opportunity for significant personal career growth.
• Collaborative and innovative company culture.