Warranty Clerk - Remote

Overview

The Warranty Clerk at Heritage Auto Group will serve as the primary point of contact for customers requiring vehicle maintenance or repair services, ensuring a high standard of customer satisfaction.

In Short

• Primary point of contact for vehicle maintenance or repair services.
• Document customer concerns and vehicle symptoms.
• Provide accurate estimates and obtain necessary approvals.
• Coordinate with the service department for timely completion of work orders.
• Follow up with customers to ensure satisfaction.
• Excellent customer service and communication skills required.
• Knowledge of automotive maintenance and repair processes necessary.
• Prior experience in a similar role preferred.
• Background in Ford, CDJR, or Chevrolet is a must.
• Flexible working hours available.

Requirements

• Strong attention to detail and organizational skills.
• Excellent customer service and communication skills.
• Knowledge of automotive maintenance and repair processes.
• Prior experience in a similar role preferred.
• Must have Ford, CDJR, or Chevrolet background.

Benefits

• Competitive Pay.
• Flexible Working Hours.
• Health & Dental Insurance.
• Life Insurance.
• Holidays off.
• PTO.
• 401(K) with employer match.
• Professional development opportunities.