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Mental Health Counselor - Remote

Posted 3 weeks ago
Customer Service
Full Time
USA

Overview

Mental Health Counselors provide evidence-informed crisis intervention, brief supportive counseling, suicide prevention, information & referral and follow-up services to individuals who contact the Helpline Center through 988 in emotional distress, with substance use issues or with suicidal ideation. Counselors interact with clients by telephone, SMS text messaging, and/or web chat. The position provides an opportunity to practice a wide range of clinical skills, and knowledge of the expanding field of behavioral health.

In Short

  • Full-time and part-time shifts available.
  • Remote overnight shifts from 10:00 pm to 8:00 am.
  • Requires a Master’s Degree in counseling or related field.
  • Experience in mental health counseling preferred.
  • Strong oral and written communication skills required.
  • Comfortable working independently and in a team environment.
  • Proficient in computer skills and keyboarding.
  • Background check required for employment.

Requirements

  • Master’s Degree in counseling, social work, psychology, or related field required or ability to obtain Master's degree within four weeks of hire date.
  • Additional experience working in mental health counseling or mental health crisis strongly preferred.
  • Applicants must be comfortable working independently and as part of a team in a collegial group environment.
  • Strong oral and written language skills.
  • Working knowledge of computers and software programs, proficient keyboarding skills.
  • Offers of employment contingent upon acceptable background check.

Benefits

  • Opportunity to practice a wide range of clinical skills.
  • Flexible scheduling options.
  • Remote work opportunities.
  • Supportive team environment.
  • Professional development opportunities.
Helpline Center logo

Helpline Center

Helpline Center is a dedicated organization focused on providing essential mental health support and crisis intervention services. Through their helpline, accessible via 988, they offer evidence-informed counseling, suicide prevention, and follow-up services to individuals experiencing emotional distress, substance use issues, or suicidal thoughts. The center emphasizes the importance of a compassionate and knowledgeable approach in the expanding field of behavioral health, allowing counselors to utilize a diverse range of clinical skills while working with clients through various communication channels, including telephone, SMS, and web chat.

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