Senior Site Reliability Engineer - Remote

Overview

As a Senior Site Reliability Engineer at Heidi, you'll be instrumental in establishing and scaling our reliability practices while ensuring robust, secure, and observable systems.

In Short

• Design and implement comprehensive observability strategies using Datadog.
• Implement OpenTelemetry instrumentation across our backend and frontend services.
• Set up real user monitoring (RUM) and application performance monitoring (APM).
• Create and maintain dashboards for different stakeholders.
• Establish and implement incident management processes.
• Define and implement SLOs that align with business requirements.
• Optimise observability costs through efficient logging and metrics collection.
• Experience with cloud infrastructure (AWS required).
• Proven track record in implementing SRE practices.
• Flexible work with a 50% hybrid environment.

Requirements

• Extensive experience with observability platforms (Datadog preferred).
• Strong knowledge of OpenTelemetry and modern instrumentation practices.
• Experience implementing APM and RUM in Python and React/React Native.
• Track record of establishing incident management processes.
• Experience defining and implementing SLAs/SLOs for enterprise customers.
• Strong background in monitoring distributed systems.
• Experience with cloud infrastructure (AWS required).
• Proven track record in implementing SRE practices.

Benefits

• Additional paid day off for your birthday and wellness days.
• Special corporate rates at Anytime Fitness.
• A generous personal development budget of $500 per annum.
• Learn from some of the best engineers and creatives.
• Become an owner, with shares (equity) in the company.
• The rare chance to create a global impact.
• Opportunity to fast track your startup career.