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Salesforce Business Analyst - Remote

Posted 10 weeks ago
All others
Full Time
India

Overview

As an experienced Salesforce Business Analyst, you will play a pivotal role in bridging business needs with technical solutions, working closely with stakeholders to gather and document requirements.

In Short

  • Requirement Gathering: Collaborate with stakeholders to document business requirements.
  • Process Improvement: Identify and document areas for improvement in business processes.
  • Solution Development: Recommend solutions to meet business needs.
  • Communication: Facilitate effective communication between business and technical teams.
  • BA Experience: 6+ years overall, with 5+ years as a Salesforce BA.
  • Salesforce Expertise: Strong experience with Salesforce Sales Cloud and Service Cloud.
  • Project Leadership: Experience leading discovery sessions for medium to large scale projects.
  • Documentation Skills: Proficient in documenting requirements, use cases, and user stories.
  • Stakeholder Communication: Skilled in translating business needs into product features.
  • Certifications: Salesforce Business Analyst and Administrator certifications preferred.

Requirements

  • 6+ years of overall BA experience.
  • 5+ years as a Salesforce Business Analyst.
  • Experience with Salesforce Sales Cloud and Service Cloud.
  • Proficient in documenting requirements and performing acceptance testing.
  • Advanced Microsoft Excel skills.
  • Familiarity with Agile methodology and SDLC.
  • Experience with Jira.
  • Salesforce admin experience preferred.
  • Ability to communicate effectively with diverse audiences.
  • Basic knowledge of Salesforce admin/config.

Benefits

  • Competitive compensation and benefits package.
  • Medical, dental, and vision coverage.
  • 401(k) plan with generous employer match.
  • Employee stock purchase plan.
  • Generous Paid Time Off policy.
  • Paid parental leave and adoption assistance.
  • Wellness Program with annual health screenings.
  • Ongoing recognition programs for employees.
  • Commitment to diversity and inclusion.
  • Equal employment opportunity for all applicants.

H.H.E.I.P.L

HEI Huron Eurasia India Private Limited

HEI Huron Eurasia India Private Limited is a global consultancy that partners with clients to foster strategic growth, drive innovation, and manage ongoing change. With a focus on operational, digital, and cultural transformation, Huron combines strategy, expertise, and creativity to help clients achieve lasting results. The company emphasizes a collaborative approach, treating client challenges as their own, and is committed to creating a diverse and inclusive workplace. Huron offers a range of benefits to its employees, including competitive compensation, health coverage, and a supportive work environment that encourages learning and development.

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